WENDY LEE THURMAN|
405-18 Brownlow Avenue
Toronto ON M4S 2K8 · Canada
Telephone: 1-416-398-TALK (8255)
How does one make an office run smoothly, like a well-oiled machine?
By understanding its components and their interrelationships, for example, the different kinds of equipment necessary to run a modern office, how they are used, how they interact and interface.
By understanding not only modern equipment, like computers, modems, fax machines, photocopiers, but also older kinds of equipment, like typewriters. By understanding not only when to use computers, but also when typewriters work faster and better and when the human hand works faster and better than the typewriter.
By understanding not only the machinery, but the people who use them. By understanding how they feel about the technology they use. By understanding the conditions under which they use them best.
I have been making things run smoothly at Shell Canada for more than ten years. I understand machines, and I like machines. But it's my understanding of people that has made possible the kinds of success documented in my resume, detailing a progressively responsible administrative career at Shell and elsewhere. Many listen. I listen and acknowledge. It's one thing to be heard, but another to know you're being heard. I think, then determine better and faster ways of doing things. When something goes wrong, I discover the misunderstanding that caused the problem and clarify it.
This is how I saved $100,000 and increased productivity 40% at Shell. This is how I upgraded five positions, significantly improving morale. This is how I anticipated a question from our President, ensuring it was answered before it was asked. This is how I recommended, for an incident centre, a new location that was subsequently approved by management, saving both time and money. This is how I significantly reduced absenteeism through informal and formal counselling to subordinate staff.
And this is how I can help you. Please have a look at the following resume, and send me an
to arrange a meeting at a mutually convenient time.
I make things run smoothly.
|May 95 - pres.||
Provide administrative services for non-profit organizations helping unemployed persons, Toronto, 10 hrs/wk:
MS Windows and MS Excel for Windows, Academy of Learning.
|May 88 - May 94||
Supervisor, Administration, Public Affairs Dept., Shell Canada Ltd., Calgary.
Aug. 87 - Apr. 88
Group Leader, Administration, Public Affairs Department, Shell Canada Ltd., Calgary.
This subject is a real person, and all the information is true
416 398-TALK (8255)